PRIVACY POLICY

CREAKIDS respect the privacy rights of its online visitors and recognise the importance of protecting the information collected about them.
The following information is provided by CREAKIDS to enable our online visitors to be fully informed of our Privacy Policies. By visiting CREAKIDS.COM, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

• What personal information do we collect from you and how?
• What about Cookies?
• How this information may be used, including anyone it might be shared with
• Marketing opt-in and opt-out provisions
• Safeguarding your personally identifiable information
• Where and how to ask questions or file complaints

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

CREAKIDS collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by CREAKIDS. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address (es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
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WHAT ABOUT COOKIES?

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.
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HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

CREAKIDS may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We don't sell your details to third party marketing companies.
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MARKETING OPT-IN AND OPT-OUT PROVISION

You have the option to opt-out of subscribing to:
(I) our regular update service which will send you email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. Such alerts may include marketing information about CREAKIDS or our selected business partners; and/or
(ii) One-off marketing promotions from us.
We don't sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us/CREAKIDS.
At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. If you which to unsubscribe link please contact us at info@creakids.com .
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SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.
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WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the help section of the web site where frequently asked questions (FAQ's) are answered, if you require more information please go to the “Contact Us” section.
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